Inclusive by Design

Accessibility

We're committed to making Fur IQ accessible to everyone, regardless of ability or disability. Everyone deserves to find the best care for their pets.

Our Commitment

At Fur IQ, we believe that everyone should have equal access to our platform. We are committed to ensuring that our website, mobile applications, and services are accessible to people with disabilities.

We continually improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users. Our team regularly reviews our platform to identify and address accessibility issues.

This accessibility statement applies to all pages on furiq.io, our iOS app, and our Android app.

Compliance Standards

AA

WCAG 2.1

Web Content Accessibility Guidelines - the international standard for web accessibility

Compliant

ADA

Americans with Disabilities Act - US federal civil rights law

Compliant

Section 508

US federal accessibility requirements for information technology

Accessibility Features

Visual Accessibility

High contrast modes, scalable text, and screen reader compatibility.
  • Compatible with screen readers (NVDA, JAWS, VoiceOver)
  • Alt text for all meaningful images
  • Sufficient color contrast ratios (4.5:1 minimum)
  • Resizable text up to 200% without loss of functionality
  • No content conveyed by color alone

Auditory Accessibility

Alternatives to audio content for users who are deaf or hard of hearing.
  • Captions for video content
  • Transcripts for audio content
  • Visual indicators for audio alerts
  • No auto-playing audio

Motor Accessibility

Full keyboard navigation and support for assistive technologies.
  • Full keyboard navigation support
  • No time-limited interactions
  • Large click/touch targets (44x44 pixels minimum)
  • Support for voice control software
  • Skip navigation links

Cognitive Accessibility

Clear, consistent design to support users with cognitive disabilities.
  • Clear and consistent navigation
  • Simple, plain language content
  • Predictable page layouts
  • Error prevention and clear error messages
  • Ability to extend time limits when needed

Keyboard Navigation

Our website is fully navigable using only a keyboard. Here are some helpful shortcuts:
TabMove to next interactive element
Shift + TabMove to previous element
EnterActivate links and buttons
EscapeClose dialogs and menus

Request Accommodations

If you need assistance or have specific accessibility requirements, we're here to help. We offer the following accommodations upon request:
  • Alternative formats for content (large print, audio, etc.)
  • Assistance with booking services by phone
  • Extended time for completing tasks
  • Communication through alternative channels

To request an accommodation, please contact our accessibility team at accessibility@furiq.io or call us at 1-800-FUR-HELP.

Help Us Improve

We're always looking to improve accessibility on our platform. If you encounter any barriers or have suggestions, please let us know.

Report an IssueEmail Accessibility Team
Accessibility statement | Fur IQ